• Our Mission: "We are an organization that supports our business community. We provide resources for our members to stimulate their growth and make our community a better place to conduct business".

  • Our Vision: " The Chamber is a recognizable and sought after resource for businesses in the New Berlin Community"

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      " Strengthening Business & Community Since 1959"                                                                             

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  • Customer Relations Specialist

    Posted: 09/13/2022

    As the Customer Relations Specialist, your main duties will include, providing new leads through a combination of inside and outside sales and maintaining excellent customer relationships and care.

    Customer Relations Specialist responsibilities include, but are not limited to, the following:

    • Prospect and qualify new customer leads via phone, email, social media, visits, etc.
    • Establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets.
    • Track all sales activities in company CRM system and keep current by updating account information daily.
    • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
    • Maintain a well-developed pipeline of prospects.
    • Develop strong, ongoing relationships with prospects and customers.
    • Coordinate with Marketing to optimize sales efforts.
    • Coordinate with other team members and departments to optimize the sales effort.
    • Schedule meetings and presentations with prospects.
    • Create, plan, and deliver presentations on company products.
    • Meet and/or exceed Sales goals.
    • Understanding and promoting company services and programs.
    • Visiting potential clients to evaluate needs and promote services.
    • Communicate customer and prospect product pain points to On-Boarder.
    • Direct all quotes and customer potentials to the On-boarder.

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Paid training
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday

    Supplemental pay types:

    • Bonus pay
    • Commission pay